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Excellence Club Imperial Suite

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Ocean views, separate living and dining room, kitchen, outdoor jacuzzi, and Excellence Club amenities, and our most exclusive services

As the pinnacle of our Excellence Club suite offerings, our Imperial Suite redefines luxury and opulence with almost two-thousand square feet of luxe living space. Sweeping ocean views and dramatic high ceilings outfit the living area, while a private furnished balcony and outdoor jacuzzi invite you to revel in the beauty of the Riviera Maya. Also standard in these luxury Caribbean suites is your own kitchen and dining area, wet bar, personal butler service for luggage, and a host of offerings for a true VIP experience.

Luxurious Caribbean Suite
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Luxurious Caribbean Suite

Included with this room

  • Air conditioning with in-suite climate control
  • Radio alarm clock with iPod connectivity
  • Private furnished balcony
  • Wet bar
  • Full marble bathroom including a jetted whirlpool bathtub, a separate shower, a separate water closet, and double vanities equipped with hair dryer, scale, vanity mirror, and toiletries
  • Outdoor jacuzzi for two
  • Complimentary laundry services during your stay
  • Direct-dial phone with free calls to the USA and Canada
  • Barman service in your suite (one per stay and must be scheduled with concierge 24 hours in advance)
  • Farewell souvenir
  • Private wine cellar dinner (must be booked through concierge)
  • Separate kitchen
  • Minibar stocked with beer, juices, soft drinks, water, and snacks included in your stay
  • iPad for use during your stay
  • Electronic in-suite safe (laptop size)
  • Unlimited access to Aqua Wellness spa circuit during your stay
  • Bathrobes & slippers for use during your stay
  • Garment steamer
  • Free airport transfer to and from Cancun International Airport
  • Turndown service
  • Free wireless Internet
  • Day pass to Excellence Playa Mujeres with transportation included (must be booked through concierge)
  • Separate living and dining room
  • Butler service for luggage unpacking and packing
  • Spa amenities in your suite
  • Pillow menu
  • Service box for room service
  • 55” flat-screen TV
  • In-suite check-in and check-out
  • One special jacuzzi decoration per stay (must be booked through concierge)
  • 24-hour room service
  • One Aqua hydrotherapy treatment per person per stay *Unlimited hydrotherapy access for Imperial Suite guests
  • Fresh flowers and sparkling wine in suite upon arrival
  • Access to private Excellence Club lounge (7:00 am to 11:00 pm) with concierge service, smart buffets, and bar service
  • Complimentary beach bag for use during your stay
  • Private concierge service (7:00 am to 11:00 pm)
  • Daily fruit and petit fours in suite
  • Access to a private pool and whirlpool
  • Upgraded minibar
  • Nespresso machine
  • Upgraded room service menu
  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Shoe shine service
  • Bvlgari toiletries
  • Upgraded in-suite premium liquor and wine bottle selection
  • Access to a private beach area
Check in / Check out

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2 Guests